MTM Physiotherapy Subiaco

Frequently Asked Questions

What is physiotherapy?

Physiotherapy provides treatment for general body aches and pains which occur as a result of disorders in the muscle and skeletal systems.

Physiotherapy identifies the source of your problem and treats it via a variety of methods, such as mobilisation and manipulation, muscle strengthening or retraining, electrotherapy, massage, retraining of work or sports specific tasks, homes exercises and much more.

When do I pay?

Payment is required at the time of consultation. We provide direct processing of your private health claim on the spot via HICAPS. This means you only pay the gap amount for your treatment, and the health fund pays the remainder directly to us. EFTPOS facilities are also available.

What are your hours of operation?

Monday to Friday 8am – 6pm or by appointment.

Where are you located?

28 Coghlan Rd Subiaco (near Officeworks).
See our contact details for more info.

What happens at my first appointment?

Please arrive a few minutes early for your initial appointment. Your first treatment includes an extended examination, treatment, and discussion with you about your condition and ongoing treatment required.

The initial appointment takes approximately 40 minutes. Included in the first appointment will be a diagnosis and treatment.

The follow up appointments are shorter as your condition has been diagnosed. Your physiotherapist will always spend at least 20 minutes one to one with you during your treatment.

What if I’m running late?

Late for appointments: Please note that if you are more than 10 minutes late for your appointment you may not be able to be seen. This is so other clients who are on time will not be kept waiting. Please call the clinic if you are running late so you can be advised whether treatment will be possible.

I need to cancel my appointment – what do I do?

We require 8 hours notice if you cancel an appointment, otherwise a cancellation fee may apply. Your consideration with this also helps us to plan our staffing levels and avoid turning other clients away.

What if there is a third party involved, like an insurance company for example?

We accept payment from Workcover, Veterans Affairs and Medicare. For each of these you need to have a doctor’s referral. Medicare only covers those with complex conditions or chronic conditions who are on a primary care plan with their doctor.

Our fees are greater than what the insurance companies pay so you may be liable for a small gap on subsequent treatments ( not on initial consults).

What do I wear?

You need to wear loose comfortable clothing. Your physiotherapist will need to look at the injured area so it is important for you to wear clothes that allow access to that body part.

Your physiotherapist will use towels to cover you so at all times you are feel comfortable.

Do I need a referral?

No. There is no need for a doctor’s referral unless you are attending under a worker’s compensation or motor vehicle insurance claim.

You do not need a referral to claim on your health insurance.

If the physiotherapist believes that you would benefit from seeing a doctor, they will organise that with you.

28 Coghlan Rd
Subiaco WA 6008

08 9380 6793

Book Online

we treat

  • Posture & Ergonomic related conditions
  • Sports Injuries
  • Osteoarthritis
  • Veteran Affairs Patients
  • Workers Compensation Injuries
  • Motor Vehicle Injuries
  • Back & Neck Injuries
  • Women's Health Conditions